Terms

Last updated November 2026

Thank you for choosing ShivarWeb LLC (doing business as “Shivar Consulting” and “Nuthatch Marketing”), referred to here as “Shivar Consulting,” “we” or “us.” These terms apply when you use our website or buy one of our plans. By doing either, you agree to them. If you buy a plan, “you” means the business that buys it.

1. Services

We offer three monthly search marketing plans:

• Organic Growth Plan: work on your Google rankings, Google Business Profile and Maps, and visibility in AI answers.
• Paid Growth Plan: management of your search ad accounts, including reducing wasted spend and conversion tracking tied to sold jobs where your systems allow it.
• Full Search Growth Plan: both plans together, plus coordination between your organic and paid search.

Each plan includes the work described for it on our website when you buy, and a one-page monthly report. Anything else, including website redesigns, CRM setup or migration, social media, Meta ads, call answering and weekly meetings, is not included unless we agree to it in writing.

2. Fees and billing

• Plans are billed monthly, in advance, at the price shown when you buy. The first payment is due at sign-up. Later payments are charged automatically to your payment method on file.
• Advertising spend is separate. You pay Google, Microsoft or any other ad platform directly from your own account.
• Prices do not include taxes, which you pay where they apply.
• If a payment fails and isn’t fixed within 7 days, we may pause work until it is.
• We may change plan prices with 30 days’ written notice. The change applies from your next billing period after that notice.

3. Term and cancellation

• Every plan starts with a 3-month initial term, because search results and AI answers take time to respond to changes.
• After the initial term, your plan continues month to month.
• Either side may cancel after the initial term with 30 days’ written notice. Email to nate@shivarconsulting.com counts as written notice.
• Fees for the initial term are due in full, even if you stop work early, except as described in the guarantee below.
• We may end a plan early if you materially breach these terms or don’t pay. If we end it for any other reason, we will refund any fees paid for work not yet performed.

4. The guarantee

If your tracking and first monthly report aren’t ready within 30 days of the day we receive all the access listed in section 5, we will refund your first month’s fee. This guarantee covers only that delivery date. It does not cover rankings, traffic, leads, sales or any other result.

5. Your responsibilities

To do the work, we need you to:

• Give us the access your plan needs, such as Google Analytics, Search Console, Google Business Profile, ad accounts and a CRM or sales export.
• Keep the information you give us accurate and up to date. For paid plans, that includes marking leads sold or lost, with job values, at least weekly.
• Tell us about promotions, price changes, service-area changes or capacity limits that affect your marketing.
• Answer and follow up on your own leads. Our reports show how that is going, but answering leads is your job.
• Make sure your business, offers and claims comply with the laws and professional rules that apply to you.

Delays in access or information can delay our work and the guarantee date.

6. Ownership of accounts and work

You own your ad accounts, analytics, tracking, dashboards, and the content we create for you once it has been paid for. If your plan ends, they stay with you, and we will remove our access when you ask. We keep ownership of our own methods, templates, tools and know-how, and may reuse them for other clients.

7. Communication

We send a one-page report each month and reply to email within one business day. An optional 30-minute review call is available each quarter. Weekly meetings are not part of any plan.

8. Confidentiality

Each of us will keep the other’s non-public business information confidential and use it only to deliver or receive the services. We won’t name you as a client or publish your results without your permission.

9. No guaranteed results

Search engines, ad platforms and AI tools are run by third parties who change their systems and policies often. We do not guarantee any specific ranking, traffic, number of leads, cost per lead, return on ad spend or revenue. We are not responsible for decisions made by those platforms, including account suspensions, ad disapprovals or changes to how results are shown. Apart from the guarantee in section 4, our services are provided “as is,” without other warranties, express or implied.

10. Limitation of liability

We are not liable for indirect, incidental, special or consequential damages, including lost profits or lost data. Our total liability for any claim relating to our services is limited to the fees you paid us in the 3 months before the claim arose.

11. Indemnification

You agree to indemnify and hold harmless Shivar Consulting and its owners, contractors and agents from losses, damages and costs, including reasonable attorneys’ fees, that result from your breach of these terms, your products or services, or content and claims you provide or approve.

12. Website use and intellectual property

Content on this website, including text, logos and images, belongs to Shivar Consulting or its content suppliers and is protected by United States intellectual property law. You may not reuse it without our written permission. You agree to use the website only for lawful purposes and not in a way that interferes with anyone else’s use of it.

13. Changes to these terms

We may update these terms from time to time. Changes that affect an active plan take effect at your next billing period after we email you about them. The current version is always on this page.

14. Governing law

These terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-law rules.

15. Contact

Questions about these terms? Email nate@shivarconsulting.com.